Marble-Dots Charcuterie Board
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Delivery Charges
Delivery within Nairobi for orders exceeding KES10,000.
We offer free delivery for all orders exceeding KES10,000.
We deliver to all parts of Nairobi on the same day within 8 hours of receiving your payment and your order. This includes all areas within Nairobi City. Here is a list of where we can deliver within Nairobi. If your location is not included here, please get in touch with us immediately.
Delivery within Nairobi for orders less than KES.10,000
Here is a list of where we can deliver within Nairobi. If your location is not included here, please get in touch with us immediately.
Kilimani, Lavington, Industrial Area, Kileleshwa, Nyari, Westlands, Upperhill, Naivasha Road, Runda, Karen, Kitisuru, Nairobi West, South B, South C, Madaraka, Jamhuri, Woodley, Adam’s Arcade, Nagumo, Langata, Parklands, Riverside, Riara, Gigiri, Highridge, Loresho, Nyayo Estate, Mbagathi, Akila, Buru Buru, Donholm, Eastleigh, Fedha, Bahati, Ngara, Pangani, Garden Estate, Roasters, Thome, Kasarani, Roysambu, Mirema, Imara Daima, Embakasi, Hurlingham, Kahawa West, Komarock, Makadara, Highrise, Pipeline, Ridgeways, Riruta, Rosslyn, Ruaraka, Valley Arcade, Umoja, Huruma, Hamza, Githurai, Dagoretti, Kayole, Kibera, Kawangware, Kariobangi, Lucky Summer, Baba Dogo, Kariokor, Siwaka, Pumwani, Kahawa Sukari, Kahawa Wendani, Thindigwa, Balozi Estate, Zimmerman, Ruai, Njiru, Marurui
Charges for delivery:
We charge a flat rate of KES. 400 for orders less than KES. 10, 000.
Delivery on the outskirts of Nairobi orders less than KES.10,000
Elefari Woodcraft Delivers to areas outside Nairobi, but the delivery time is based on your location. Orders are processed within 3 hours of receiving payment. Deliveries immediately outside of Nairobi are processed on the same day.
Kikuyu, Ruaka, Ndenderu, Juja, Ruiru, Ongata Rongai, Kiserian, Athi River, Syokimau, Mlolongo, Kinoo, Uthiru, Kangemi, Mucatha, Banana Hill, Wangige, Tatu City, Thogoto, Muguga, Ngong, Matasia, Kibiko, Kitengela, Gitaru.
Charges for delivery:
We charge a flat rate of KES. 600 for orders less than KES. 10, 000
Outside Nairobi - Countrywide
Elefari Woodcraft delivers to all other regions in Kenya. This includes and is not limited to:
Kiambu, Limuru, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kakamega, Kisii, Busia, Kapsabet, Garissa, Isiolo, Nyandarua, Bungoma, Iten, Burnt Forest, Kapenguria, Kimilili, Kabarnet, Nzoia, Webuye, Turbo, Embu, Chuka, Meru, Othaya, Runyenjes, Nkubu, Marsabit, Muranga, Karatina, Kangema, Kerugoya, Mwingi, Mwea, Molo, Naivasha, Narok, Njoro, Gilgil, Kijabe, Maralal, Olkalou, Emali, Isinya, Kajiado, Masii, Makindu, Oloitoktok, Tala, Mtito Andei, Mtwapa, Sultan Hamud, Voi, Mariakani, Malindi, Diani, Ahero, Awendo, Bondo, Bomet, Mbale, Kilgoris, Keroka, Maseno, Oyugis, Rongo, Siaya, Nambale, Muhoroni and more.
Charges for delivery:
We charge a flat rate of KES. 1500 for orders less than KES. 10, 000.
Outside Kenya - East Africa
We can deliver in other regions in East Africa and beyond. Please get in touch with us for more information so we can provide a quote for this.
Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. This is because our items are unique and we cannot remake or refurbish them once used.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase for us to check the date of purchase.
To start a return, you can contact us at info@elefari.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
All return charges are the customers responsibility and not Elefari's.
You can always contact us for any return question at info@elefari.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We can provide a discount if necessary and make sure you are 100% satisfied with your purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Description
Made with Meru Oak
Meru Oak is a decidious tree found only in Kenya. It's capable of growing to a height of 35m and only takes 2-3 years to reach maturity. It occurs naturally in lower and upper montane forests and on thicked rocky hills.
It's very thin with a rough back and hairy stems, petioles and veins. Wood from Meru oak is hard, durable and resembles teak, and is commonly used to make furniture and decorative veneers. its heartwood is orange-brown to golden brown, becoming red-brown upon prolonged exposure to outside elements.
Owing to its highly valued timber and over-eploitation, the species is now very rare.
Every product is unique
At Elefari Woodcraft we uniquely create each product using different materials and different art.
Each product is delivered with either scratches, cuts, hole or other features that come as a perfection or signature of uniqueness. But these specific features are the result of hand crafting our unique products.
Feel free to get intouch with us if you need more information on this.